Topic 1: Conflict Resolution
Once young people have improved their communication skills and have built argumentation and persuasiveness abilities, we are ready to go over to the final topic of this Module: Conflict Resolution.
- Conflicts are processes – they develop over time;
- Conflicts are interaction – more than one party is always involved;
- There is always a specific reason for a conflict to arise – a difference in views, goals, needs, interests or values;
- In a situation of conflict, there is an assumption that one party may take or has taken actions that threaten the other party;
- Conflicts can have negative or positive consequences, depending on whether they are well managed or not.
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