Topic 1: Conflict Resolution

Once young people have improved their communication skills and have built argumentation and persuasiveness abilities, we are ready to go over to the final topic of this Module: Conflict Resolution.

  • Conflicts are processes – they develop over time;
  • Conflicts are interaction – more than one party is always involved;
  • There is always a specific reason for a conflict to arise – a difference in views, goals, needs, interests or values;
  • In a situation of conflict, there is an assumption that one party may take or has taken actions that threaten the other party;
  • Conflicts can have negative or positive consequences, depending on whether they are well managed or not.

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