Topic 1: Intoduction to Emotional Intelligence

Emotional intelligence (EI) is the capability of individuals to recognize their own, and other people’s emotions, to make the difference between feelings and label them appropriately, to use emotional information to guide thinking and behaviour, and to manage and/or adjust emotions to adapt to environments or achieve one’s goal(s).

  • The “father” of the concept of Emotional Intelligence is Daniel Goleman, an American psychologist, who developed in his book “Emotional Intelligence – “Why It Can Matter More Than IQ” the framework of competences that define emotional intelligence:
    • Self-Awareness
    • Self-Regulation
    • Social Awareness
    • Social Competences