Topic 1: Social Awareness – Theoretical Background

Social awareness is the third area of emotional intelligence. Social awareness enables a person to understand and respond to the feelings of others. The ability of a person to respond in different social situations helps to better interact with others so as to achieve the best in this interaction.  Understanding the feelings of others is essential for emotional intelligence. According to Daniel Goleman there are three main sub-domains of Social Awareness: Empathy; Organizational/Community Awareness and Service Orientation.